The world is changing, companies are changing, and employees’ needs are changing. The Covid-19 pandemic has tested businesses and the workforce in ways they never imagined, and with remote work on the rise, HR teams are focusing more on the importance of employee experience (EX).

What is employee experience?

Gallup defines employee experience as the journey an employee follows in an organization. It includes every interaction that occurs along the lifecycle of the employee, and the experiences that involve the employee’s role, workspace, manager, and wellbeing.

Employee experience begins with the first engagement and ends when employees exit the company. It is affected by…

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